Unitracts International

Unit 5, Ebbsfleet Industrial Estate, Stonebridge Road, Northfleet, Kent, DA11 9DZ, U.K.

t.: +44 (0) 1474 359990 f.: +44 (0) 1474 359994

w.: www.unitracts.co.uk e.: sales@unitracts.co.uk

Terms of Business

  1. All orders must be accompanied by remittance in full or credit card details. Minimum order value for credit card payments (UK) is £10.00.
  2. Orders will be dealt with as soon as possible. Due to the specialist and varied nature of our business and the vast range of products, we mostly keep standard parts rather than completed sets in stock. It is always best to order well in advance if at all possible so the correct units can be assembled.
  3. No returns will be accepted except for faulty goods or goods sent in error. None may be returned without prior consent in writing and then a refund will be offered subject to the goods being returned as new. An administration fee (normally 10%) will be deducted from the refund to cover the cost of retesting in accordance with our quality control procedures.
  4. All goods are guaranteed against manufacturing defects. In the event of a problem, rather than attempt repairs yourself, we should be advised so we can take the appropriate action.
  5. Specifications and illustrations are given in good faith but are for guidance only. We operate a policy of continuous product improvement and therefore specifications may change. The specification of some products is outside our control.
  6. Unitracts cannot accept responsibility, either direct or indirect, for any damage or injury to property or persons, or other consequences, which may result from the use of our products.